Shipping Information

In-stock merchandise
Is usually processed and shipped within 2 business days if you choose Standard shipping. Orders placed with Premium or Express shipping before 3:30pm EST will be shipped the same business day.

Backorders
If the merchandise you have selected is currently not in stock we will give you an expected shipping time at checkout or by a follow-up email.

Multiple shipments
The merchandise you order may be filled from several locations and so items may arrive separately. You will not incur additional shipping charges under these circumstances. Your original shipping charge will simply be split across the multiple packages when your order is charged. You will be charged for each shipment separately when it ships. The total charges for all the shipments will equal to the total for the entire order.

Carriers
We deliver via UPS or a comparable delivery service. We use U.S. Postal Service for P.O. Boxes, APO and FPO addresses.

Insurance
All shipments are automatically insured.

International orders
Visit the International Shipping Information Page

We value your privacy

We use cookies to keep the site running, analyse traffic and, with your permission, for marketing. You can accept all, reject non-essential cookies, or choose which categories to allow. Read our privacy policy.

Necessary

Required for the website to function properly.

Always on
  • impact_session · Impact Computers · 2 hours Keeps your session active and remembers your activity across pages.
  • XSRF-TOKEN · Impact Computers · 2 hours Protects forms against cross-site request forgery (CSRF) attacks.
  • cookie_preferences · Impact Computers · 1 year Stores your cookie consent choices so the banner is not shown again.
  • cf_clearance / __cf_bm · Cloudflare Turnstile · 30 minutes Used by the bot-protection challenge on forms to verify you are human.
  • paypal / ts · PayPal · Session – 3 years Enables secure PayPal checkout and fraud prevention during payment.

Functional

Stores user preferences and improves usability.

Analytics

Helps us understand how visitors use the website.

  • _ga · Google Analytics · 2 years Distinguishes unique visitors to measure site usage.
  • _ga_* · Google Analytics · 2 years Persists the analytics session state for a specific property.
  • _gid · Google Analytics · 24 hours Distinguishes visitors over a 24-hour period.
  • SL_* (Smartlook) · Smartlook · Session – 1 year Records anonymised session replays and heatmaps to improve usability.

Marketing

Used for advertising and tracking across websites.

  • _fbp · Meta Pixel · 3 months Identifies browsers to deliver advertising and measure conversions.
  • _fbc · Meta Pixel · 3 months Stores the last ad click to attribute conversions on Meta platforms.