Quality Control

The end-profit is usually the motivation and hunger that drives a company to succeed. Impact Computers and Electronics, Inc., however, is not a price-geared company.

This spare parts distribution company looks for a solution to aid consumers in their computer needs. Instead of focusing on prices and profit, Impact Computers' main goal is acquiring quality products. In order to achieve superb quality within the spare parts distribution industry, procurement specialists utilize their extensive purchasing knowledge to find merchandise in global areas, such as the United States, Europe, and Asia. These specialists purchase directly from manufacturers or reliable suppliers.

Once products arrive at Impact Computers, the meticulous receiving department visually inspects the merchandise. Spot testing is also done for large volume orders. By testing a small amount, Impact Computers can be familiar with the overall quality of the shipment; the company will reject batches if they do not meet company standards.

After passing thorough inspections, products are individually packaged in anti-static bags and placed in individual boxes. Packing materials include blister packs for processors, CD-ROMs, Hard Drives and keyboards. Impact Computers strives to achieve quality testing for purchased parts.

Specialized packing materials allow products to reach customers in the same, ideal condition as when it left Impact Computers. Such ingenuity and quality care of parts has lead Impact Computers to have the lowest return rate in the industry.

They are then labeled, serialized, and properly stores in a humidity-free temperature controlled warehouse. Products are visually inspected again when an order is placed and the part is ready for shipment.